Hassle-Free Returns

Refund Policy

Understand our refund policy and how to request a refund for our products and services.

3. Refund & Support Policy

3.1 Refund Policy

Refunds are only issued if a mistake is made on Disarray’s end.

  • Activated products are considered used and non-returnable.
  • Refund requests must be submitted in writing within 48 hours of purchase.
  • Requests made after 48 hours will not be considered.

3.2 Support Services

Technical support is available via:

Response times are typically 24–48 hours. Private customers may receive priority support.

3.3 Subscription Management

Users are responsible for:

  • Managing subscription preferences;
  • Tracking renewal dates;
  • Updating payment information;
  • Maintaining license key security.